FAQs
Frequently Asked Questions
General Questions
Q. Do you have a showroom? Where is it located and open hours?
A. Yes. We are located at (Insert showroom address and open hours)
Q. What is the price range of your services?
A. Our price range depends on the service. You can check this link to request a quotation (insert link of upholstery/curtain fitting quotation easy promotion)
Q. Can I check the stock before ordering?
A. Yes, just call us on (insert number) so we can check it on time.
Q. Can you make the best coordinates to match my curtain and blinds?
A. Yes, we can make other accessories such as cushions, tiebacks, (insert more) and more.
Q. Is machine wash good for my made to measure curtain?
A. We don't recommend this. The cloth might also additionally reduce, and shades might also additionally run. Curtains may be dry wiped clean however please note, they could be reduced via means of as much as 3% at some stage in the process. The satisfactory manner to maintain your curtains smooth is to frequently vacuum them even when hanging.
Q. I saw fabrics I want with other suppliers; can you still accept that fabric for your services?
A. Yes, we can accept fabrics from clients. Our team may also suggest the best use for it.
Q. How long does it take for my made-to-measure curtains?
A. It usually takes (Insert number of days) but it depends on the load of our projects.
Order Changes and Cancellations
Q. Can I cancel my order?
A. You can cancel your order as long as the work has not started. Deposits can be refunded. But if so, please state the reason for cancellation for us to provide better services in the future.
Q. I made a mistake while ordering, I don’t want to cancel it, but can you please help me adjust the mistake i made such as measurement or color?
A.
Measurements
Q. How can I measure my curtains and blinds correctly?
A. You can follow this (measuring guide (insert link))
Q. I’m not confident in measuring my curtains, can someone assist me?
A. Yes, you can call +44 (0) 730 5782 2664 so we can assist you.
Q. I want to know the measurement of the fabric that my curtain will consume.
A.
Payment Methods
Q. How do I know that my credit card details will be secure?
A. baigfurnishing.com United Kingdom makes use of Shopify Payments that is a widely recognized and relied on organization for processing online bills securely. They use an enterprise widespread 128-bit encryption generation and are licensed Level 1 PCI DSS compliant. You may be 100% assured that we've got invested withinside the maximum stable transaction techniques to be had globally today.
Q. Do you accept check payments?
A. No, we only accept payment online and cash.
Q. What are the payment methods?
A. Cash, Debit, Credit, Finance, Klaren & ClearPay
Our furniture packages come with complimentary free installation and Delivery within our coverage area. Please verify your postcode to see if you qualify for free Delivery. If you're outside our free delivery zone, don't worry. We can still accommodate you with an additional mileage delivery at a minimal cost. Don't hesitate to contact us for details on the additional charges applicable to your postcode.
Free Delivery Post Code
NE, SR, DH, DL, TS,CA,TD,YO,HG,LA,BD,DG
Additional Fee for Delivery
AB, AL, BA, BB, BH, BL, BN, BR, BS, BT, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DD, DE, DN, DT, DY, EC, EH, EN, EX, FK, FY, GL, GU, GY, HA, HD, HP, HR, HS, HU, HX, IG, IM, IP, IV, JE, KA, KT, KW, KY, LD, LE, LL, LN, LS, LU, ME, MK, ML, NG, NN, NP, NR, NW, OL, OX, PA, PE, PH, PL, PO, PR, QC, RG, RH, RM, SA, SE, SG, SK, SL, SM, SN, SO, SP, SS, ST, SW, SY, TA, TF, TN, TQ, TR, TW, UB, WA, WC, WD, WF, WN, WR, WS, WV, ZE,